Referral Management System
Automate referral ingestion and classification at scale
Ditch manual referral processing
Automatically capture, classify and sync every referral into your PMS/RIS in seconds — fast, accurate, and fully scalable.
Reduce manual processes
Prevent clinical and billing errors
Scales without additional headcount
Convert every referral into structured data instantly
Ingest referrals from any source — email, patient upload, or in-clinic capture — and convert them into structured, PMS/RIS-ready data in seconds.
Integrate and sync with your PMS/RIS
Automatically sync referral data into your PMS/RIS, ensuring a single source of truth without manual re-entry or reconciliation.
Interpret clinical context and standardise classification
Standardise referral classification across clinics, reducing variability and ensuring alignment with operational and clinical protocols.
Manage exceptions through a controlled review workflow
Surface discrepancies such as incorrect scan types, incomplete referrals, or safety risks, and route them through a structured review process.
Operate an exception-based referral workflow
Automatically process the majority of referrals in seconds, with only exceptions requiring staff intervention.
4.5/5 average patient satisfaction
Enabled by Avoca's industry-leading Australian voice technology.